Workspace ONE Web Apps not displaying in Intelligent Hub

Mon, 26 Nov 2018 00:00:00 GMT

After the latest VMWare AirWatch (UEM) update (18.10.0.3 (1810)), have you noticed that your Web Apps from ViDM are not populating into the Intelligent Hub? It appears that when the integration between ViDM and UEM is enabled, the default selection for authentication into the Intelligent Hub (located under Settings --> Devices & Users --> General --> Authentication) is UEM.

This may succeed if you have UEM set to populate its directory users into ViDM, but for many that is not the case. If you fall into this boat, you will need to update this entry to Identity Manager. This will allow ViDM to handle authentication and leverage its SCIM adapter to locate and initiate a session for the user into UEM (resulting in population of both Web and Mobile apps inside the Intelligent Hub app.

Note: If you change this setting, users will need to re-authenticate against ViDM. Everything else will remain in tact and be restored once they have completed logging-in.

Web Apps Missing

Intelligent Hub Auth Change (to Identity Manager)

User Re-Auth against Identity Manager (Existing Enrollments)

Web and Mobile Apps Displayed in Intelligent Hub

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Workspace ONE Web Apps not displaying in Intelligent Hub